Alcon is looking to hire a skilled and detail-oriented candidates to join our development team as a QA Complaint Analyst.
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Alcon Hiring Details
| Job Title | QA Complaint Analyst |
| Experience | Fresher |
| Job Location | Bangalore |
| Qualification | Bachelor’s or Master’s Degree |
| Salary | ₹7 LPA – ₹10 LPA (Expected) |
| Official Website | Alcon |
Job Description
- Processes, investigates, and monitors trending and reporting of product defect complaints.
- Addresses and expedites product complaints under the company’s complaint policy and procedures, and ensures compliance with regulatory agencies.
- Adheres to unified product defect investigation operating procedures. Provides technical expertise to optimize complaint processing systems.
- Maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the company’s complaint handling procedure.
- Working primarily within Alcon’s Global Compliance Management System (iTrack)
- Lead and/or support other duties as assigned
Other responsibilities
- Clear communication and high learning agility.
- Proper prioritization of workload to address risk and meet compliance and quality requirements.
- Effective time management and organizational skills to ensure timely completion of assigned tasks.
- Comfortable working with a diverse team and collaborating to ensure overall team workload is managed.
About Alcon
Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. Its surgical group is one of the largest makers of equipment used for cataract removal and laser vision correction.
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