Convoso is looking to hire skilled and dedicated QA Enginner to join their dynamic testing. Interested candidates can apply on the given below link.
Table of Contents
Convoso Hiring Details
| Job Title | QA Engineer |
| Experience | Fresher |
| Qualification | Bachelor’s / Master’s Degree |
| Salary | 9 LPA – 11.5 LPA |
| Official Website | Convoso |
About Convoso
Convoso is a leading provider of omnichannel contact center software. The company was founded on innovation and continues to push boundaries in our industry.
Headquartered in Los Angeles, the company has employees around the globe working both hybrid and remote. The company culture fosters team integrity, positive persistence, and continuous growth. (A heads up – we were awarded as Built In LA’s Best Places to Work in 2020, 2021 and 2022!)
Role Overview
Reporting to the Director of QA, you will help to design, implement, support and enforce processes and policies that will help the organization deliver strategic QA goals enabling the Engineering, Product and CS to reach our business and our customers objectives.
The QA Engineer on this team will be responsible for developing the testing strategy for our new software products while advocating for high quality standards across our entire process and product. The QA Engineer must become a subject matter expert on everything we build and test.
The ideal candidate has a strong software development foundation, experience using reliable and scalable test frameworks, incredible attention to detail and a passion for the discipline of software validation.
You need to love wearing multiple hats, getting your hands dirty and power through crunch periods.
Stepping into this very challenging role will mean stepping into a dynamic environment. There’ll be a steep learning curve, but we believe the future belongs to those who build it. Therefore, success for you would mean reaching your full potential in a short period of time, while doing whatever it takes to get up to speed. Success would mean having a strong ability to manage multiple projects with competing deadlines.
Job Description
- Support the QA group as a part of the Engineering organization.
- Review product requirements, specifications and technical design documents for an early flow and functionality flaw discovery.
- Execute regression and functional tests of our products with keeping quality in mind.
- Write and maintain product flow and feature documentation.
- Investigate the causes of non-conforming software and train users to implement solutions
- Support the QA team by participating in testing and verification of releases to production.
- Create and execute test plans and test cases, creating appropriate reports on results and delivering to appropriate departments.
- Collaborate with the engineers to ensure the software releases are bug-free, meet or exceed performance criteria and check all business goals.
- Effectively document testing phases, identifying and recording defects, bugs, errors, and other associated issues.
- Assist the team in troubleshooting issues that may arise during the testing phase, offering appropriate recommendations and implementations.
- Work with a support team to evaluate complex customer problems, identify root causes and derive resolutions.
- Track & improve QA metrics, like Stage & Production number of bugs, impact and more.
- Collaborate with the Director of QA for creating a high cadence, consistent, concise reporting flow.
Requirements
- Strong background in Software Engineering and QA techniques, process and practices.
- Deep understanding of Agile QA methodologies and deliverables.
- Experience with testing large, complex client facing web applications and debugging, diagnosing, profiling, and troubleshooting complex issues using various debugging tools
- Hands-on experience with testing API. Experience with API testing tools such as Postman, Jmeter, SoapUI or similar.
- Experience with load and performance testing
- Experience with application management tools and log management tools Experience in writing test plans, test cases and test reports.
- Experience with MySQL
- Experience with UI and API test automation (CypressIO, Postman preferable)
- Atlassian Jira, Confluence, ServiceDesk, TestRail.
- Exceptional attention to detail and ability to identify, isolate and document defects
- Excellent analytical and problem-solving skills
- Must be detail-oriented and possess strong organizational, written, and verbal skills
Work Perks Worth The Hype:
- 100% covered premiums for employees + dependents (spouse + upto four children)
- PTO, Paid Sick Time, Holidays
- Your birthday off
- Monthly credits toward food & beverage
- Employee referral bonus
- And a team of highly experienced and kind colleagues!
HQ Office
- Casual office environment & dress
- Fully stocked kitchen (Dietary restriction-friendly)
- Flexibility of Shift
- Free parking on office premises
Read More: Twinleaves Hiring QA Tester Fresher
Apply Now: Click Here
